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It depends on what quality problems there are, and if it doesn't work, return it and buy a new brand.
First of all, don't get angry, don't get angry, don't get angry!! >>>More
Summary. Hello, you can take a look at today's law according to Article 1203 of the Civil Code, if the product is defective and causes damage to others, the infringed party can claim compensation from the manufacturer of the product, and can also claim compensation from the seller of the product. If the product defect is caused by the producer, the seller has the right to recover from the producer after compensation. >>>More
If you are not satisfied with the feedback from the merchant, you can consider protecting your rights through legal means and sending it to the relevant departments for testing.
The smell of the sofa must be a quality problem, even if it does not exceed the standard, it is a relatively poor quality.
You can communicate with the merchant, if it has been stated that it is a spot processing before we buy, and you agree, this kind of return and refund is very troublesome (because you understand).