Can I change my newly bought furniture if there is a quality problem?

First of all, don't get angry, don't get angry, don't get angry!!

Take a good picture!!

There must be management personnel in the shopping mall, you talk to the management directly, don't say anything more to those little shopping guides.

It is impossible for a shopping mall to pay you for it, you are claiming now, and you should be, because the furniture is yours after you pay the deposit or payment, and they damage your furniture, and they should pay you for the loss of assets.

There are two types of management personnel in shopping malls: brand operators and property managers.

Talk to those who are in charge, because only they can call the shots.

If it doesn't work, just call 12315, and it's a good thing to report it, but don't make this decision unless you have to.

It depends on whether the scratch is generated during transportation or before you load the car in the furniture city, if it is generated during transportation, then go to the driver, if the driver is also from the furniture city and is the store, then the store will definitely be responsible, you can go to the local consumer association to complain.

At that time, you don't want to sign for it, you don't sign for it, he will deal with it for you, if you have signed, you will go to the furniture city where you purchased the furniture to find the person in charge of the mall to deal with you, and the general processing should give you an answer.

Do you have a receipt? Just let them change it for you, what's wrong with a bad attitude, you have to change it, you can't spend the money of qualified furniture to buy a defective product, you should not let the person who sent the furniture go, just pull it away, and don't give money.