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Anonymous users2024-01-24Generally, when changing a plate, take the new one first, and then take the old one away; If you can't get a 9% discount, or the dish is free of charge.
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Anonymous users2024-01-23Stretch out your hand and don't hit the smiling person, when the guest finds a similar problem, the mood must be particularly high, and you will fight with you if you don't laugh and do a lot of things. So, first of all, you have to be sincere, even if you are not sincere in your heart, you have to make people think that you are not a bad person, and you have to apologize no matter what the guest says, after all, the problem comes from the restaurant. Don't wait for the guest to say a solution, and when he complains and almost vents his anger, the person's attitude eases and immediately asks whether to replace and redo, or to return...
According to his choice, if it is not finished, he will give an 8-9 discount or something
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Anonymous users2024-01-22Manager Chen often goes through how to deal with the recharge of the guest's finances, which is regulated.
First of all, it is best to have a good attitude, it is best to face it with a smile, the so-called reach out and not hit the smiling person, and then try to guess what the intention of the guest is, and then try to deal with it, but if you can't do it, you can only find the manager.
All kinds of preferential activities, improve the quality of service, restaurant hygiene.
The catering waiter introduces the dishes and does not serve the dishes can be too much for Wang Po to sell melons You have to recommend it step by step, for example: This dish has been reflected by our guests recently, for example, if you want to recommend seafood, don't ask you whether you eat fish or shrimp, you should say: What shrimp (fish) to eat today? >>>More
You're the boss, it's your own volition! I suggest that business do not retain customers in the form of gifts, you should ask them to get a membership card, every time you come to your store to spend, give them a discount or send a voucher, you can redeem a lot of money, in order not to lose money, the price of each dish is increased by ten to twenty yuan, so that the business also makes money, and the guests also retain, and do favors?
Accompany guests to drink, toast to guests, entertain fruits, give side dishes, etc. >>>More