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You can ask for a return from the after-sales service of the mall, and if you don't return it, you will make trouble with them, and it will generally be refunded. They also don't want to have a bad reputation.
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In fact, the question is whether you like the brand or the bed.
In the case of furniture formaldehyde exceeding the standard, the appraisal results of the relevant appraisal department should be provided as the basis for complaining to the consumer association. The Consumer Association will come forward to ask the seller to show the product test results.
Keep the sales contract, call the consumer hotline at the place of purchase for help, and if there is a sales contract, find a lawyer to solve it
You can first understand the situation and check the other party's official website identification system, if it is indeed counterfeit and shoddy products, you can complain to the local 12315, don't be too greedy to buy furniture products in the future, you can go to Fuyi Meijia network to query, clearly marked prices do not let furniture consumption see flowers in the fog!
You can keep the documents, go to the local industrial and commercial bureau to sue him for selling fake goods, and ask him to provide relevant import documents. >>>More
It is not possible to get compensation, but there is a way to solve it.