-
Yes, you can bring your furniture with the original purchase receipt, and if you have an invoice, bring a piece! All the malls give you receipts, information, leaflets, etc.!
Your furniture is not convenient to bring, and it is impossible to bring it to the consumer association, use a digital camera to shoot the problems of the furniture, and clearly reflect all the problems of the furniture.
Be clear about who you want to sue.
Generally, after receiving you, the Consumer Association will ask you to fill out a form, including your details, your shopping consumption, current quality problems, etc.! All documents, materials, pictures, etc. you bring with you will be copied and archived.
Once that's done, you go home and wait for the Association to make an appointment to go to the mall with you! When you are not busy, you can make an appointment on the spot!
Their first step is to mediate and check the other party's business license! You'll find out what happens later.
-
In such a situation, you should take the initiative to find them, a phone call can not solve the problem, now the domestic after-sales service is really poor, and there is a point that you want to complain about the industry and commerce, to see if there is a possibility of solving.
-
The three-pack period is one year. It is necessary to prove the problems that occur during the three-warranty period in order to enjoy free maintenance!
-
You can try. But after such a long time, I guess there is no way to solve it
It's been almost 1 year, and there are quality problems with furniture, and manufacturers and furniture cities are also very difficult
Things will break after a long time
-
Taobao Tianyi quality furniture to create your perfect living space.
Yes! Why not.
If it is a regular furniture city, you must be able to find a store, you have bought it for less than a year.
When there is a problem with furniture, these are the first to know these premises. >>>More
First of all, don't get angry, don't get angry, don't get angry!! >>>More
Summary. Hello, you can take a look at today's law according to Article 1203 of the Civil Code, if the product is defective and causes damage to others, the infringed party can claim compensation from the manufacturer of the product, and can also claim compensation from the seller of the product. If the product defect is caused by the producer, the seller has the right to recover from the producer after compensation. >>>More
Hello, in accordance with the "Consumer Rights Law" and "Quality Law" to deal with product quality issues.