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Anonymous users2024-01-24The provisions of the three guarantees of furniture are as follows:
1. The producer shall establish a product quality inspection agency, and the products shall have a product quality inspection certificate. Producers and sellers must provide valid invoices, product qualification certificates, product "three guarantees" certificates and product instruction manuals formulated in accordance with the standards after the purchase and sale of furniture commodities. It cannot be guaranteed that the implementation of the "three guarantees" liability provisions shall not be sold;
2. Producers and sellers should properly handle consumer inquiries and complaints, and should not blame each other. When furniture products are sold, they should take the initiative to introduce the use and maintenance matters and the "three guarantees" service method for consumers;
3. The lessor of the venue shall be jointly and severally liable for the quality of the furniture sold by the lessee of the venue before the termination of the lease contract. Within one year of the tenant's withdrawal from the venue, the venue lessor shall continue to be jointly and severally liable for the quality of the product;
4. The tenant of the venue shall publicize the real name and mark on the sign of the venue. Fraudulent methods such as passing off fake as genuine, shoddy, adulterated, or falsely marked prices must not be used to harm the lawful rights and interests of consumers.
Legal basis Article 24 of the Law of the People's Republic of China on the Protection of Consumer Rights and Interests.
Where the goods or services provided by proprietors do not meet the quality requirements, consumers may return them in accordance with state provisions and the agreement of the parties, or require proprietors to perform obligations such as replacement or repair. In the absence of national regulations and agreement between the parties, the consumer may return the goods within seven days from the date of receipt; If the statutory conditions for terminating the contract are met after seven days, the consumer may return the goods in a timely manner, and if the conditions for terminating the contract are not met, the operator may be required to perform obligations such as replacement and repair.
Where returns, replacements, or repairs are carried out in accordance with the provisions of the preceding paragraph, the proprietors shall bear the necessary costs such as transportation.
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Anonymous users2024-01-23It's best to make your own.
Combined with the actual situation of your own factory and the consumption characteristics of the area you sell, under the relevant regulations of the national three guarantees, there is a positive formulation of the "three guarantees" regulations in line with your own business development.
There are three guarantees.
On October 20, 2019, a new batch of national standards was released. Among them, the national standard of "Furniture After-sales Service Requirements" proposes that furniture products implement the three-guarantee principle of "who sells and who is responsible". The term of three guarantees for wood furniture, metal furniture, bamboo furniture, rattan furniture, plastic furniture, glass furniture and stone furniture is 1 year; The three-guarantee period for dark precious hardwood furniture, mahogany furniture and upholstered furniture is 2 years. >>>More
The reason for the freezing and cracking of the toilet is that the weather is too cold, and the improper use of the user's protection causes the toilet to freeze and crack, which is not a product quality problem and is not within the provisions of the three guarantees.
"Very serious quality problems", this is a vague concept. However, I think that if the appearance is obviously damaged, it is also a "very serious quality problem".
There are also clear provisions on the after-sales service period of furniture products. Among them, the three-guarantee period of wood furniture, metal furniture, bamboo furniture, rattan furniture, plastic furniture, glass furniture and stone furniture is 1 year; The three-guarantee period for dark precious hardwood furniture, mahogany furniture and upholstered furniture is 2 years. >>>More
The cracking may be that the raw materials are dehydrated and not treated well, so they are taken out to make furniture, and the requirements of different manufacturers are different, and some do not give packages.