What should I do if there is a quality problem with the sofa cover?

There is a quality problem with the sofa cover, how to solve it:

1. The situation of online shopping: check and find quality problems at the first time of receiving the goods, take photos and send them to the store, and tell the store that if the quality problem has little impact, you can accept it, then discuss with the store to let the store compensate for the point; If you are not willing to accept the quality problem, then apply for a return and refund.

2. Physical store purchase: There are bills and vouchers when purchasing, and if quality problems are found, find the store as soon as possible to negotiate and deal with them, return or exchange them.

If you buy online, you generally have 7 days to return it without any reason. Return it directly.

Online shopping for 7 days without any reason to return. If you buy it in a physical store, take a good picture and ask the merchant to return it. If you refuse to negotiate the return or exchange online, you can complain to the post, and if the physical store refuses to negotiate the return, you can complain about 12315.