-
Anonymous users2024-01-24To see what kind of sofa it is, it is all fabric, the manufacturer can ask the manufacturer to change the cloth, you can choose the cloth sample yourself, the cloth skin matching requirements to change the sleeve, in my eyes, want to return, that is unlikely, I was making a sofa, the manufacturer did not have a wooden frame structure problem, it will not be returned. However, you can ask the manufacturer to give you a small pillow or something.
-
Anonymous users2024-01-23I don't know how you signed the contract with them at the time, but it's no problem to change the sofa cover.
-
Anonymous users2024-01-22Of course, you can request a return, as long as you buy the sofa within a month of requesting a return.
-
Anonymous users2024-01-21It depends on how long you've been buying.
The state stipulates the time of responsibility for the three guarantees.
1. "7 days" stipulates: within 7 days from the date of sale, if the product fails in performance, consumers can choose to return, exchange or repair. 2 "15 days" provisions:
Within 15 days from the date of sale, if the product fails in performance, the consumer can choose to exchange or repair.
2. The validity period of the "Three Guarantees" stipulates that the validity period of the "Three Guarantees" shall be calculated from the date of issuance of the invoice. The three guarantees of the sofa period is one year, in the "three guarantees" validity period to repair twice, still can not be used normally of the product, consumers can be with the repair record and certificate, the same model and specifications of the product or according to the relevant provisions of the return, the "three guarantees" validity period should be deducted due to repair occupation and no spare parts to repair the time.
The validity period of the "three guarantees" after the exchange will be recalculated from the date of exchange.
3. "90 days" and "30 days" provisions: within the validity period of the "three guarantees", because the manufacturer does not supply spare parts, more than 90 days from the date of repair, the repairer shall indicate in the repair status, and the seller will exchange the same model and specification products for consumers free of charge.
It shouldn't be replaced, just imagine, what would you do if you were a merchant? >>>More
No, depending on whether you buy an independent spring or a bandage, the comfort and use time of the material will be different.
The deterioration of the suggestion to see if the customer can accept the goods or the second is to change the goods, if the two methods are not possible, it depends on the customer to pay the deposit, if the deposit is paid, deducted, if not paid, the relevant freight let the customer pay, the rest is really no way. >>>More
Hello, this problem is really hard to say, unless you just bought the sofa and there is a big problem, or some small quality defects, you can contact the after-sales service to let them repair or something.
I booked a sofa at Gu's house, and there was a bed, and she did the full amount of expedited payment for 3 days, and wanted to refund what if they said they couldn't return.