How to improve customer satisfaction in restaurants

1. Find problems in the ambulatory management, ambulatory management is a must-do job to manage the restaurant, and every day we must go to the corners of the restaurant and the staff to understand whether the service makes the customer satisfied.

2. Find problems in the experience of products, that is, to walk around management and regularly experience the food quality and service in the process of purchasing products, find out whether the quality of our products has declined and other problems, and find out in time to remedy, repair and deal with them in time.

3. In the marketing visit, the friend match found the problem, marketing is the leader of the restaurant, and the source market is optimized in the results of marketing. Conduct on-site visits or telephone communication with regular customers from time to time to understand the needs of guests and the areas where restaurant products and services need to be improved and strengthened.

4. Guest.

Look at what customers complain about, and hire a few more waiters if they think it's too slow.

1. Find problems in the ambulatory management, ambulatory management is a must-do job to manage the restaurant, and Lu Heshu walks to all corners of the restaurant and the staff every day to understand whether the service satisfies the customers.

2. Find problems in the experience of products, that is, to walk around management and regularly experience the food quality and service in the process of purchasing products, find out whether the quality of our products has declined and other problems, and find out in time to remedy, repair and deal with them in time.

3. Find problems in the marketing visit, marketing is the leader of the restaurant, and in the results of marketing, the source market optimization of the guest shed is given. Conduct on-site visits or telephone communication with regular customers from time to time to understand the needs of early customers and the areas where restaurant products and services need to be improved and strengthened.

4. Guest.

Just treat your guests as if they were your friends and family. I'm sure you'll know how to receive guests when they arrive at your home, right? Liang Tsai has more people to promote the service concept.

It is said that the customer is God, but few stores really treat the customer as God! They all like to slaughter the old man as a sheep!

First; The width of the Weiner Bosheng strip must be good;

Second, the service attitude should also be good;

third, innovation and appropriate concessions;

。。Caution did not.

The restaurant congratulates hand hygiene, service attitude, and speed, but the most important thing is the quality of your food.

Treat the guest as the boss, except at checkout. Hehe...