-
Compensate the guest, and then we have to say that we will deal with it in accordance with the way of compensation, and apologize sincerely to the guest with a smile, the guest will feel that you are sincere, and you will not care, you have to remember to be patient in everything, do you know?
First of all, I sincerely apologize, I believe that most customers will not not pay all the meal fees because of a wire or a dish, most of them want to get a sincere apology, and some compensation. >>>More
If you're the restaurant manager, grab it and eat it, then calmly tell the customer, "What should I be, it's a piece of beef tendon."
Sorry and something like that, take it back and make a new one, after all, the guest is reasonable.
Yesterday my family and I had dinner at your restaurant.
My family and I ate in your restaurant yesterday >>>More
Apologize and ask for forgiveness and heat up the dish.