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Anonymous users2024-01-24Sorry and something like that, take it back and make a new one, after all, the guest is reasonable.
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Anonymous users2024-01-23Say something nice with a good attitude, and it's best to end the unpleasant thing with humor and apologies.
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Anonymous users2024-01-22First of all, let's tell the guest that I'm sorry, it's our mistake, and then let's change the dish for the guest.
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Anonymous users2024-01-21I'm sorry, can I make a new one for you right away?
If it doesn't work, say that you can choose another dish (if the situation allows, you can tell the customer that this dish can be exempted, of course, the situation needs to be responded to the leader in time).
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Anonymous users2024-01-20Sorry, change to another dish.
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Anonymous users2024-01-19Hello, this is my boring work mistake, I'm sorry, we give you a free order, I wish you a pleasant day!
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Anonymous users2024-01-18Sorry, this is our negligence, we will give you a new copy, please understand.
You can take a photo of the certificate, and then tell the waiter that there is hair in this meal, I hope you will pay attention to hygiene in the future, and don't be angry, what is free or something, if the general service is good, will take the initiative to admit the mistake, will compensate the guest, this depends on the hotel, good luck.
Who were you ten years ago. Who were you a year ago. It doesn't even matter who you were yesterday. What matters is who you are today. And who you will be tomorrow.
Guangdong lawyer Hu:
There is no specific law on the law, and this is up to you to negotiate. >>>More
Of course, you can complain and protect your legitimate rights and interests.
Have you preserved your evidence? If so, complain about the health and epidemic prevention station. You don't want to do it there, so you're just like that. If you want to do it there, it won't affect your body!