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Anonymous users2024-01-24You should first understand why the guest is complaining, and then.
According to the customer's complaint to solve the problem, and the attitude must be sincere, no matter what the customer's attitude is, you must let the person who is complained about apologize to the customer, in addition, you can also do your best to help the complained clerk to minimize the problem, as the old saying goes, big things are small, small things, because some places are complained about once to deduct money, if you help the clerk solve the problem, then the clerk will thank you, And I will like you as a leader from the bottom of my heart
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Anonymous users2024-01-23The 1st floor is right, be sincere Add that if you really can't solve the situation that you don't have that kind of authority, don't spend it there It will only wear out the patience of the guests, and find your superiors in time They can judge whether to send things or insist, after all, the authority of a foreman is too small to satisfy the guests.
Ashtrays are kept away from the couch.
I'm your employee :XXXIt is with guilt and remorse that I write this review to you today to show you my deep awareness of this bad behaviour and my determination never again. >>>More
1. The taste of the dishes is salty or light, some dishes are not hot, and the maturity is not enough, in this case, you should take the initiative to apologize to the customer and negotiate with the chef concerned, please wait for the customer to wait, and the chef will reprocess. If there is any deterioration of the dish, it should be returned immediately and replaced with another dish with the same price as the dish, and the dish should be prepared with the consent of the customer. >>>More
Take a look at the range hood and it should solve your problem.
If you can't eat enough, you can continue to ask for food.