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Anonymous users2024-01-24If it is confirmed that the menu provided by the hotel is causing the guest to have a stomachache, there is no other option. The hotel must take all responsibility. Minimize negative press.
Settle the victim and try not to make a big deal out of it. At the same time, it is necessary to immediately check the food safety and hygiene problems within the hotel. This is a problem that cannot be ignored that can make any catering business fall in an instant!
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Anonymous users2024-01-23Go to the hospital first, check out the problem, and then say, if the hotel is responsible, of course, it must be investigated!
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Anonymous users2024-01-22I also tried the dishes that the guests said they had eaten with stomach aches, and resolutely denied the problem of hotel dishes.
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Anonymous users2024-01-21The hotel is responsible to the end and dedicated. Never shirk responsibility.
Then let him sleep, wait for the sobering up to solve it, now he won't care what you say or do, and drunk people can't be treated in normal ways, just wait.
First of all, I sincerely apologize, I believe that most customers will not not pay all the meal fees because of a wire or a dish, most of them want to get a sincere apology, and some compensation. >>>More
It depends on the situation, if you are a man or a woman, you will accept the one who speaks loudly, the key is that you don't hesitate too much, you can accept anyone's money, but because you are hesitating, they will fight, you have to be sure to collect the money in a few seconds.
I can only say that when you meet this kind of person, you need to take more care of it, otherwise it is easy to meet the person who complains.
There are too many questions you ask, such as complaining about bad taste, unclean hygiene, poor service, too expensive drinks, and the aspect you are referring to.