As a waiter in a restaurant, I encountered a customer complaining that there were flies in the dish,

Updated on Restaurant 2024-08-22
1 answers
  1. Anonymous users2024-01-24

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It's not about grasping the heart, it's about grasping what the customer needs, looking at his speech and demeanor, and remembering what the last name is when they chat, and when serving, saying for example, Mr. Zhou, what will make the customer feel surprised and happy, and continue to give intimate service, and the customer will remember you.

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There is nothing wrong with you doing this in private, but I am afraid that when someone sues, you will leave the impression of being greedy and cheap in the boss's heart, and this kind of thing is understandable, but the boss's impression of you will be greatly reduced.

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Calm, polite, smiling, generous.

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If you return the dish now, we will lose money, because it is impossible for a guest to order the same dish as you, if he doesn't believe it, he will understand if he takes it to the kitchen.