My furniture was damaged by Guangsu Logistics Freight Company, can I get compensation?

Updated on furniture 2024-07-08
3 answers
  1. Anonymous users2024-01-24

    If the outer packaging is damaged, the logistics company can compensate for it. If the outer packaging is intact, then the logistics company is not responsible. The specific amount of compensation depends on whether your consignment note is insured, and if it is insured, you can claim according to the insured amount.

    If you don't have insurance, you will only be compensated up to three times the shipping fee. If your furniture was sent to you by the furniture company, you can refuse to return it to the company. Let the furniture company ship it to you from scratch.

    Important point: If the consignment is damaged, the logistics company and the consignee cannot reach a compensation agreement. The shipper can only be asked to go to the logistics company for compensation.

  2. Anonymous users2024-01-23

    If the damage is not caused by your fault, and you do not have the above-mentioned breach of contract, you can claim compensation from the freight company or bear the liability for breach of contract.

  3. Anonymous users2024-01-22

    The legal system can be chosen to settle the case.

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