The three packs of furniture and sofas are counted from the order or delivery

"Very serious quality problems", this is a vague concept. However, I think that if the appearance is obviously damaged, it is also a "very serious quality problem".

The provisions of the three guarantees of furniture are as follows: >>>More

There are also clear provisions on the after-sales service period of furniture products. Among them, the three-guarantee period of wood furniture, metal furniture, bamboo furniture, rattan furniture, plastic furniture, glass furniture and stone furniture is 1 year; The three-guarantee period for dark precious hardwood furniture, mahogany furniture and upholstered furniture is 2 years. >>>More

If the product does not conform to the agreement, or there is a product quality problem. You can complain to the Consumer Association and ask for a return or exchange.

There are three guarantees.

On October 20, 2019, a new batch of national standards was released. Among them, the national standard of "Furniture After-sales Service Requirements" proposes that furniture products implement the three-guarantee principle of "who sells and who is responsible". The term of three guarantees for wood furniture, metal furniture, bamboo furniture, rattan furniture, plastic furniture, glass furniture and stone furniture is 1 year; The three-guarantee period for dark precious hardwood furniture, mahogany furniture and upholstered furniture is 2 years. >>>More