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It is a quality problem, the general quality assurance of furniture is one year, if it is still in the warranty period, then you should go to the after-sales service, do not exceed 7 days or 15 days. Otherwise, it cannot be returned. The next time you buy furniture, you must buy a regular manufacturer, don't buy bad furniture because you are greedy for cheap, you can participate in some group buying activities in the future.
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Whether the furniture is cracked or not is a quality problem depends on what causes it! If it is natural, it is quality, and it is needless to say that it is artificial! As long as you use it to break it, even if the quality is good, it's useless! But I don't think anyone will break it on purpose.
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The surface of the furniture is cracked because the oil content is less, and the teak oil extracted from the teak body should be wiped in advance, with the nourishment of the teak oil to enhance the hardness of the wood surface, and it is not easy to crack and warp and fall off.
There is a quality problem with the furniture, the first is to communicate with the seller to solve the after-sales problem, the furniture problem is so serious that it cannot be used, you can choose to return it, if the communication is not smooth, you can only take the legal route.
Actively respond to lawsuits. They can ask for an appraisal, but we can object.
I haven't heard of this brand, but if the company's service is not good, I don't know how to solve the deduction is bad, the quality problem is the key to your fight with the company, please go to 12315 to report a good brand, not only products but also services.
1. Negotiate with the merchant first, if it fails, complain to the local industrial and commercial department, and then sue the court if it cannot be solved, ask the other party to repair, replace or refund, and bear the liability for compensation.
Call 315, he will help you out, and maybe there will be additional compensation when the time comes!