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Anonymous users2024-01-24As long as there is a complaint, the first thing you have to sincerely apologize to the customer, because the customer is God. Then ask for the opinions of the guests, listen to the opinions of the guests, have a good idea, and then show their own handling opinions to the guests until the guests accept
Let the customer pick out the bugs first, be humble in attitude, if there is one, bring the dish to the back kitchen, be sure to pay attention to the service attitude, change the plate, and try to control the emotions of both parties.
1. Let's see if the problem raised by the customer is really there. If yes, raise it privately. When I replied, I said very politely, thank you for your valuable advice, we will work hard to improve and cook with heart. >>>More
You get what you pay for, my family's Western food is authentic, and the chef is from France, which cannot be compared with other families.
Yes, different countries have different consumption standards for simple examples. >>>More
How are the dishes of several Western restaurants in Shenghe Hotel? Need to find out