Ask for a situational conversation in English about how to deal with customer complaints in a restau

Guest: Hey, waiter, come here

Hey waiter, come here.

Waiter: What is the matter, sir?

What's wrong, sir?

Guest: I have a complaint Please ask your manager here.

I'm going to complain, I'm going to call your manager.

Waiter: Sir, is there anything

unsatisfying?

Sir, is there anything you are not satisfied with?

Guest: Look at the

soup, there is a fly floating over it.

Look at this soup, there's a fly floating on it.

Waiter: That is impossible, I have

checked it carefully.

No way, I've double-checked.

Guest: Anyway, I want to see your manager

Anyway, I'm going to see your manager.

Waiter: OK, I go to find our manager

Okay, I'll go to the manager.

Guest: I need you give me a reasonable explanation

I need you to give me a reasonable explanation.

Waiter: We will, please wait a moment

Yes, please wait.