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Anonymous users2024-01-241. Ask the customer the reason for the quarrel first, and protect the interests of the customer from the customer's point of view 100%, otherwise it will affect the business of the restaurant. If the staff is reasonable, of course, they can't scold the staff in front of the customer, and they should explain the reason to the staff afterwards, and they can't let the staff complain, otherwise it will affect the mood of the work.
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Anonymous users2024-01-23Don't ask the employee what caused the quarrel, apologize to the customer first, and treat the customer as God no matter what the reason is.
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Anonymous users2024-01-22If it's management, you should apologize to the customer first, and I think this is the main thing.
Then understand the reason, explain and deal with the customer and staff according to the regulations, if there are no relevant regulations, you have to rely on your own experience, and use the way you think it is right.
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Anonymous users2024-01-21First of all, you should understand the actual situation and why the quarrel occurs and then prescribe the right medicine
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Anonymous users2024-01-20The customer is always right, and the employee is comforted afterwards.
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Anonymous users2024-01-19I don't answer, I'm so stingy, take the experience points and leave.
1.The medical expenses shall be paid in full by the employer; >>>More
According to the standard configuration of the restaurant, generally 30-50 tables abroad are equipped with a kitchen staff, because the domestic format, service and foreign personnel are very different, so the domestic personnel ratio is higher than that of foreign countries, basically 15 seats are equipped with a kitchen staff. >>>More
Hello, under normal circumstances, government agencies, enterprises and institutions, troops, etc. will have annual physical examinations. In addition to the basic physical examination items, syphilis and HIV are all tested, and HIV antibodies are tested in the annual physical examination of the army. JD Aiwei saliva test is safe and reliable without blood draw.
Generally speaking, the working hours of a day should be eight hours or seven or eight hours.
The needs of the industry determine the mobility of its non-ordinary enterprises, create a fair and just work platform, improve the internal management system of the restaurant, shape the corporate culture, and retain the hearts of employees. At the same time, it is also necessary to tap and cultivate talents and reserve human resources. (Modern International).