Restaurant customers complain about the slippery floor, how to deal with the waiter

Updated on Restaurant 2024-06-23
1 answers
  1. Anonymous users2024-01-24

    1. If you have this attitude, don't do it as soon as possible, there will definitely be an accident, once something happens, you will definitely be beaten by the customer if you find a reason, and if you don't beat you up, you will be scapegoated by your hotel in the end. Can't you wipe it clean, it's trouble-free, it's bright to see, it has to be oily?

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If the dish is reasonable and the price is reasonable, this kind of complaint can actually be said at the time and perfunctory, if the real dish is not good, immediately change the dish and apologize. In fact, some people eat like this, a little bit of it is there for a long time, very boring, I feel like an uncle when I come out to eat, and his voice can be heard in the whole restaurant. As a front-of-the-table chef in the catering industry, you can just take advantage of it.

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It can be treated with cold compresses immediately, and then the corresponding physiotherapy (including massage, etc.) can be done later according to the situation; Refer to the on-site handling of football players on the playing field.

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Listen to what they complain about, and fix it.

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Put a 100-200 ruble in a box and you'll be fine.