How to negotiate with the seller if there is a problem with the furniture

Updated on furniture 2024-04-25
1 answers
  1. Anonymous users2024-01-23

    1. If it is in the warranty period, you can ask the merchant to come to the door for maintenance or return to the factory for maintenance;

    2. If the merchant does not come to the door or the service is not in place, you can complain to the management office of the shopping mall where you purchased furniture. Nowadays, the general shopping mall will charge some security deposit to the furniture seller, if the customer complaint is not resolved, the management office will take out a part of the deposit as compensation and fines.

    3. When the merchant comes to repair, remember to register the time, character and maintenance content, and stamp the seal of the other company or the signature of the maintenance personnel! And it is recorded on the warranty card!

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