-
Anonymous users2024-01-23Founded in 1998, Beijing Ruiyou Tengzhou Furniture Co., Ltd. is a home furnishing manufacturer integrating R&D, production and sales, with product types such as ecological wooden doors, lacquered wooden doors, panel furniture, whole house customization, and all solid wood furniture. The company has a cutting-edge R&D platform, excellent production technology, perfect after-sales service team, more than 30 agents, as well as its own network sales team Tmall Jingxiang flagship store, Jingdong Jingxiang furniture flagship store, etc., basically realizing the online and offline three-dimensional sales model. Since its establishment, the company has a certain market share in the hotel, office building decoration and civil market.
After buying furniture home, if you encounter a problem, you need to contact the mall, and the mall will send someone to solve it for you, this is the furniture after-sales service!
Furniture after-sales service process:
Customer repair: Technical customer service or engineer receives the fault report, generates a service dispatch through the customer relationship system, and arranges an engineer. >>>More
Furniture after-sales service:1Warranty 2Contact 3Common sense of using furniture 4How to solve problems If there is a problem, especially on Taobao, it is necessary to specify who will bear the responsibility if there is a problem in transportation, etc.
d Chinese novelist Xiao
Serious deformation and cracking are returned to the factory for maintenance, door-to-door maintenance of small bumps, non-artificial discoloration of leather cloth (such as discoloration washed with chemical agents, discoloration for too long for too long) reasons for replacement, glass self-explosion replacement.