How to deal with the guests who find fault after eating in the restaurant?

Updated on Restaurant 2024-03-15
9 answers
  1. Anonymous users2024-01-23

    Hello, happy to answer your questions. Dear, for those who find fault after eating, if the guest is nitpicking in some irrelevant places, you can send a gift or voucher, or simply give a discount, if it really refers to the closed year and make constructive suggestions, you can give the guest free order, and the restaurant must pay attention to it. When encountering people who deliberately find fault after eating, they should try to restrain their emotions, after all, they are all visitors from all over the world, and once there is a dispute with the guests, it will leave a bad impression.

    Generally, this kind of person's psychology can't just want to take advantage of it, so it's good to give him a discount, but if he is entangled in this way every time, then I have to find some friends to help solve it. If it is deliberately to find fault, then after doing a good job of basic polite apology, you can call up the surveillance video of the confrontation between the two sides, in order not to disturb the other lovely people in the store, to avoid unnecessary conflicts, you can call the police, let the police deal with it, these people who find fault bully the soft and afraid of the hard, looking for the police should be a wise move! At such times, the overall interests of the restaurant are considered, and there are other people waiting to eat or eating.

    Persuade first, say good things, mouth dessert, call brother, call brother. Doing business is about making money in a harmonious way, and having guests find fault in the hall will also affect business. If it is indeed the fault of the restaurant, the restaurant should try to meet the demands of the guests in the spirit of calming the situation.

    And if the guest is vexatious, it is recommended to call the police and let the police mediate.

  2. Anonymous users2024-01-22

    At such times, the overall interests of the restaurant are considered, and there are other people waiting to eat or eating.

    It's also terrible to meet such people, I don't know what they want?

    Persuade first, say good things, mouth dessert, call brother, call brother.

    If it really doesn't work, it's better to find fault with it, and there is no other way, call the police as soon as possible. See how they handle?

  3. Anonymous users2024-01-21

    Such people are very disgusting, especially after eating, if the guest is nitpicking in some inconsequential place, you can send a gift or voucher or something, or simply give a discount, if it is really pointed out that there are constructive suggestions, you can give the guest a free order, and the restaurant must pay attention to it.

  4. Anonymous users2024-01-20

    When I open a restaurant, I often meet people who deliberately find fault after eating, but I try to restrain my emotions, after all, I am facing visitors from all over the world, and once I have a dispute with a customer, it will leave a bad impression.

    Generally, this kind of person's psychology can't just want to take advantage of it, so it's good to give him a discount, but if he is entangled in this way every time, then I have to find some friends to help solve it.

  5. Anonymous users2024-01-19

    If it is deliberately to find fault, then after doing a good job of basic polite apology, you can call up the surveillance video of the confrontation between the two sides, in order not to disturb the other lovely people in the store, to avoid unnecessary conflicts, you can call the police, let the police deal with it, these people who find fault bully the soft and afraid of the hard, looking for the police should be a wise move!

  6. Anonymous users2024-01-18

    Doing business is about making money in a harmonious way, and having guests find fault in the hall will also affect business. If it is indeed the fault of the restaurant, the restaurant should try to meet the demands of the guests in the spirit of calming the situation. And if the guest is vexatious, it is recommended to call the police and let the police mediate.

  7. Anonymous users2024-01-17

    In the face of the guests who find fault in the restaurant, first of all, you should clarify the reason for finding fault, whether it is because of the restaurant or the guest deliberately has nothing to do, if it is the restaurant, apologize and improve, but if it is the guest's reason, you can bear it, but if it is too much, you can choose to call the police directly.

  8. Anonymous users2024-01-16

    In line with the principle that the customer is God, we should first reflect on our own problems, because the guests will not find fault for no reason, whether we are not good enough to do ourselves, or because of others, a guest to find fault, not necessarily your reason, when this situation appears one after another, you should reflect on yourself.

  9. Anonymous users2024-01-15

    Summary. Hello, glad your question for you found is 1Immediate response Be the first to recognize a guest complaint and immediately come forward to understand the situation.

    2.Listen carefully and understand what happened. It is essential to listen carefully to the narration of the guests so that they feel valued.

    Hello, glad your question for you found is 1Immediate response Be the first to recognize a guest complaint and immediately come forward to understand the situation. 2.

    Listen carefully and understand what happened. It is necessary to listen carefully to the narration of the guests, so that the guests feel that the Zhaofu is valued. I hope I can help you get into trouble.

    From a legal point of view, the restaurant's refusal to provide services to customers who do not accept to share meals does not harm the legitimate rights and interests of customers.

    Question: Can the restaurant refuse to accept guests who often come to the restaurant to eat and find faults? Is it illegal for restaurants to do this?

    Only the way to refuse is reasonable and not illegal.

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