Sample summary of furniture sales back office work

Mainly write about the content of the work, the achievements, and the shortcomings, and finally put forward reasonable suggestions or new directions... Reprint: Summarization is to conduct a comprehensive and systematic general inspection, general evaluation, general analysis, and total research of the situation in a period of time, and analyze the achievements, shortcomings, and experience.

Summarizing is a type of applied writing, which is the rational thinking of the work that has already been done. Summarizing and planning are complementary to each other, and it is necessary to take the plan as the basis, and the formulation of the plan is always carried out on the basis of personal experience. Basic Requirements for Summarizing 1 The summary must have an overview and narrative of the situation, some of which are relatively simple, and some of which are more detailed.

This part mainly analyzes the subjective and objective conditions of work, favorable and unfavorable conditions, as well as the working environment and foundation. 2 Achievements and shortcomings. This is the center of the summary.

The purpose of summarizing is to affirm the achievements and find out the shortcomings. What are the achievements, how big are them, what are the aspects, and how they were achieved; It should be clearly explained how many shortcomings there are, in which aspects, in what nature, and how they arise. 3 Lessons learned.

Having done something, there will always be experiences and lessons. In order to facilitate future work, it is necessary to analyze, study, generalize, and concentrate the experiences and lessons learned from past work, and to raise the level of theory to understand. Future plans.

According to the tasks and requirements of the future work, draw on the experience and lessons of the previous period, clarify the direction of efforts, and put forward improvement measures. This is the basis for analysis and drawing lessons. 2 Be organized.

The summary is written for people to read, and if it is not well organized, people will not be able to read it, and even if they read it, they will not know why, so the purpose of the summary will not be achieved. 3 It should be cut appropriately and appropriately. Materials are essential and phenomenal; There are important and secondary, and when writing, we should remove the essence from the details.

The questions in the summary should be divided into priority and detail, and the details should be detailed, and the details should be omitted. Basic format of summary 1, title 2, body Beginning: overview of the situation, overall evaluation; The outline is summarized and the whole text is summarized.

Subject: Analyze the shortcomings of the achievements and summarize the lessons learned. Ending:

Analyze the problem and clarify the direction. 3. Signature, date.

With the support and help of the leaders and colleagues of xx furniture, I continue to strengthen my work ability, in line with the attitude of excellence in the work, conscientiously completed the tasks I undertook, and now summarize some of my sales experience and work as follows:

Sales experience: 1. Don't easily refute customers. Listen to your customers' needs first. Even if you have an opinion and disagree with yourself, you must refute it tactfully, affirm the customer, and learn to praise the customer.

2. Ask customers for advice. Be ashamed to ask. Don't pretend to understand. Listen humbly to the customer's requirements and the craftsmanship they do.

3. Seek truth from facts. Only by targeting different customers can we seek truth from facts.

4. Know what you know, and make use of your strengths and avoid your weaknesses.

5. Diligence and self-confidence; When talking to customers, be loud, pay attention to the tone and speed of speech.

6. Ask questions from the customer's point of view, including progressive and greeting.

7. To gain the trust of customers, we must start from friends and communicate emotionally. Care about customers and learn to invest emotionally.

8. Be adaptable, reflect quickly, and do things for your interests.

Work summary: 1. Study carefully and strive to improve.

Because I graduated and worked at the grassroots level of the furniture industry, I also knew more about the furniture organization at the beginning of my work, which is of great help to my current work. I also have to learn a lot of relevant knowledge about the industry and the relevant knowledge of salespeople, so that I can not be eliminated in the continuous development and change of the times.

2. Be down-to-earth and work hard.

As a furniture salesperson, whether in the work arrangement or when dealing with problems, you have to think carefully and be able to stand alone, all of which are the unshirkable responsibilities of a salesperson.

Third, there are problems.

Through a period of work, I also clearly see that I still have many shortcomings, mainly:

First, for the intention of customers to do not do timely tracking and return visits, so in the future work to classify the customer's intention, do a good job of marking, regular return visits, in order to prevent forgetting customer information.

Second, due to limited capacity, the handling of some matters is not quite appropriate. It is necessary to strengthen the norms of earnestly studying salesmen. In short, in my work, I have gained a lot through hard work and continuous exploration, but there is also a little regret, I firmly believe that as long as I work hard, I will be able to do a good job.

Looking back on xx, looking forward to xx!I wish xx furniture a prosperous business and a lot of money in the new year! I also wish myself a soaring performance in the new year!

With the support and help of the leaders and colleagues of XX Furniture Verification Chang, I continue to strengthen my work ability, in line with the attitude of excellence in the work, and conscientiously complete the tasks I have undertaken

Sales experience: 1. Don't easily refute customers. Listen to your customers' needs first. Even if you have an opinion and disagree with yourself, you must refute it tactfully, affirm the customer, and learn to praise the customer.

2. Ask for advice from your guests. Be ashamed to ask. Don't pretend to understand. Listen humbly to the customer's requirements and the craftsmanship they do.

3. Seek truth from facts. Only by targeting different customers can we seek truth from facts.

4. Know what you know, and make use of your strengths and avoid your weaknesses.

5. Diligence and self-confidence; When talking to customers, be loud, pay attention to the tone and speed of speech.

6. Ask questions from the perspective of customer to pickpocket, there are gradual and greeting respectively.

7. To gain the trust of customers, we must start from friends and communicate emotionally. Care about customers and learn to invest emotionally.

8. Be adaptable, reflect quickly, and do things for your interests.

Work summary: 1. Study carefully and strive to improve.

Because I graduated and worked at the grassroots level of the furniture industry, I also knew more about the furniture organization at the beginning of my work, which is of great help to my current work. I also have to learn a lot of relevant knowledge about the industry and the relevant knowledge of salespeople, so that I can not be eliminated in the continuous development and change of the times.

2. Be down-to-earth and work hard.

As a furniture salesperson, whether in the work arrangement or when dealing with problems, you have to think carefully and be able to stand alone, all of which are the unshirkable responsibilities of a salesperson.

Third, there are problems.

Through a period of work, I also clearly see that I still have many shortcomings, mainly:

First, for the intention of customers to do not do timely tracking and return visits, so in the future work to classify the customer's intention, do a good job of marking, regular return visits, in order to prevent forgetting customer information.

Second, due to limited capacity, the handling of some matters is not quite appropriate. It is necessary to strengthen the norms of earnestly studying salesmen. In short, in my work, I have gained a lot through hard work and continuous exploration, but there is also a little regret, I firmly believe that as long as I work hard, I will be able to do a good job.

Looking back on xx, looking forward to xx!I wish xx furniture a prosperous business and a lot of money in the new year! I also wish myself a soaring performance in the new year!