What qualities should a restaurant waiter have

1. Be diligent. Work under the leadership of the restaurant manager, do a good job of table booking, zero point reception service and sanitation cleaning. Keep the hygiene of the restaurant, so that there are no mosquitoes, flies, dust, debris, and odors, so that the tableware and cooking utensils are clean and intact.

2. Serious. Do a good job of preparing before the meal, check whether the restaurant equipment and tableware are in good condition, equip utensils in accordance with the requirements of the specification, arrange the table type, and beautify the environment.

3. Self-cultivation. Civility and hospitality. Do come to have a greeting, go to have a voice, smile service, and patiently answer the questions raised by diners.

4. Dignified and generous appearance. Pay attention to personal appearance, keep your clothes neat and tidy, loosen your hairstyle, stand upright, and smile.

5. Be strict with yourself. Strictly implement the service specifications and operating procedures, and grasp the timing of serving. Dishes are served in order according to the type of dish. It is necessary to accurately and clearly report the name of the dish, take the initiative to introduce the characteristics of the meal, and master the speed of serving.

6. Take the initiative to work and be careful. After the guests finish the meal, they will issue a "meal list" and collect the meal fee in a timely manner according to the situation, and the billing unit should take the initiative to ask the relevant personnel to sign to avoid wrong receipt or "running the bill".

7. Be responsible. After the guests leave, count the tableware and items in time, brush them clean, and clean them. If you find that you have left something behind, you should hand it over to the restaurant director (manager) or the service desk and hand it over to the guest as soon as possible.

8. Be modest. Continuously summarize and improve the service work, and continuously improve the service work for the problems and opinions raised by the dining guests.

First of all, the restaurant waiter should master some basic content of cooking methods, so that the restaurant waiter can cooperate with the kitchen cooking procedures, know which should be served first, and which should be served later, so as to ensure that the quality of the dishes is not affected. Secondly, the waiter of the restaurant should grasp the main factions and representative dishes of Chinese cuisine, and master the catering characteristics and signature dishes of the hotel, so as to promote them in a timely manner according to the taste preferences of the guests. In addition, if the restaurant waiter can also grasp some cultural anecdotes and allusions in cooking, it can improve the service level of the restaurant.

There should be many ways to master this knowledge, and the restaurant waiter should be a knowledge-seeking person and learn actively and actively. Restaurant service is completed by the front desk and back office, often maintain close contact with the kitchen staff, familiar with the dishes often ordered by the guests and the chef's specialty dishes, understand the cooking of dishes, the situation of materials and flavor characteristics, in order to better serve customers as a good staff, so that the service is more thoughtful and meticulous, in turn, the waiter who has mastered a certain cooking knowledge can also accurately feedback the opinions of the guests to the kitchen, as a good chef's information transmitter.

Bachelor's degree. More than three years of work experience.

There is a vision of the staff, always for the sake of guests, the concept of serving others.