What skills must a restaurant waiter have?

Possess: basic social etiquette, basic restaurant service operation skills, smile service, belief that the customer is God.

It is recommended that you visit McDonald's, this is the standard service attitude, in China, I think McDonald's has the best quality, not admiration for foreign flattery!

These are all trained after taking up the post.

It depends on whether it is a restaurant of a star-rated hotel.

In ordinary restaurants, people don't need skills to recruit people casually, as long as they have physical strength, it is a waste to have too many skills.

Star restaurant politeness and etiquette are indispensable However, when you enter the restaurant, there will be skill training in the standard, in fact, the training is also slowly summed up in the process of service.

Be polite, take the initiative to treat guests, keep smiling, and be able to deal with problems calmly It is enough to be too much and waste.

The first is the question of quality, and the second is a good psychological state. Because you have to deal with all kinds of guests. Now in some southern cities such as Guangdong, it is more popular to be a professional orderer, which generally starts as a waiter.

There is also what kind of restaurant is divided, if it is a Western restaurant, you have to learn some Western food etiquette, in short, as long as you study carefully, you will succeed!

Ethics of food service staff.

Those who want to take the job certificate.

You don't have to know anything, you can learn it slowly.

1. Be diligent. Work under the leadership of the restaurant manager, do a good job of table booking, zero point reception service and sanitation cleaning. Keep the hygiene of the restaurant, so that there are no mosquitoes, flies, dust, debris, and odors, so that the tableware and cooking utensils are clean and intact.

2. Serious. Do a good job of preparing before the meal, check whether the restaurant equipment and tableware are in good condition, equip utensils in accordance with the requirements of the specification, arrange the table type, and beautify the environment.

3. Self-cultivation. Civility and hospitality. Do come to have a greeting, go to have a voice, smile service, and patiently answer the questions raised by diners.

4. Dignified and generous appearance. Pay attention to personal appearance, keep your clothes neat and tidy, loosen your hairstyle, stand upright, and smile.

5. Be strict with yourself. Strictly implement the service specifications and operating procedures, and grasp the timing of serving. Dishes are served in order according to the type of dish. It is necessary to accurately and clearly report the name of the dish, take the initiative to introduce the characteristics of the meal, and master the speed of serving.

6. Take the initiative to work and be careful. After the guests finish the meal, they will issue a "meal list" and collect the meal fee in a timely manner according to the situation, and the billing unit should take the initiative to ask the relevant personnel to sign to avoid wrong receipt or "running the bill".

7. Be responsible. After the guests leave, count the tableware and items in time, brush them clean, and clean them. If you find that you have left something behind, you should hand it over to the restaurant director (manager) or the service desk and hand it over to the guest as soon as possible.

8. Be modest. Continuously summarize and improve the service work, and continuously improve the service work for the problems and opinions raised by the dining guests.

The most important thing is to have experience.

Patience is fine, no skills are required.

Certificate in Restaurant Waiter Skills (Beginner, Intermediate, Advanced).

Competencies that restaurant service staff should have:

1) Keen observation; (2) good memory; (3) stable and flexible attention; (4) improve the ability to grasp and implement policies; (5) Strong business implementation ability; (6) Strong communicative skills (including: aFirst impressions, b

Language skills, cAdaptability to properly handle various contradictions, dAbility to attract passengers).