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Anonymous users2024-01-23Hotel waiter rules and regulations.
1. Keep abreast of the table reservation situation and restaurant service task list of the day, and implement the table arrangement.
2. Accept temporary reservations from guests.
3. Responsible for the reception of guests who come to the restaurant to dine and greet and send off.
4. Clean appearance and do not leave the post without permission.
5. According to the guests of different objects, arrange their favorite seats reasonably.
6. Answer the questions raised by the guests about food and hotel facilities, collect relevant opinions, and report them to the restaurant supervisor in a timely manner.
7. Politely refuse non-dining guests to enter the restaurant and guests who are not neatly dressed to enter the restaurant.
8. Ensure the hygiene of the lot and make all preparations.
9. When the restaurant is full, politely explain it to the guests. And warmly contact or introduce guests to other restaurants in the hotel.
Waiter Job Responsibilities.
1. According to the specifications and standards, arrange the dining room and dining table, and prepare the meal before opening.
2. Ensure that the tableware and glassware used are clean, hygienic, bright and without gaps. Tablecloths and napkins are clean, crisp, undamaged, and smudge-free.
3. Greet guests to their seats according to service procedures, assist guests in ordering, and introduce special or seasonal dishes to guests.
4. Grooming and tidyness, do not leave the post without authorization.
5. Patrol the station frequently, provide various services according to the procedures, collect and remove the tableware in time, and change the chimney frequently. Good at selling alcoholic beverages.
6. After the meal, do a good job in the cleaning and sanitation of the restaurant.
7. Familiar with the content of menu and wine card, such as: food production methods, etc.
8. Do a good job of finishing after the meal.
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Anonymous users2024-01-22Personnel quality, gestures, speaking Mandarin, clear words, gentle words, feelings, the height of the tray, the general hotel has to pay attention to, not high or low, the waiter walks, the two hands are held in the lower left of the abdomen. This is my personal opinion.
The simple meaning of foreman is to lead the staff to work, mainly to supervise the staff, responsible for the big problems in the work, and some problems on the customer side, so as to make the service work more perfect. So how to make a good foreman: >>>More
The customer is God, treat everyone with heart! Smile, smile with your heart.
First, know how to smile and be good at smiling.
In today's society, smiling has become a must-have professional quality for all walks of life. Especially in the business sector. There is such a saying, which says: >>>More
1.Good at talking. Restaurant waiters are a kind of direct customer service, so it is decided that they must be hospitable and outgoing, so that they can do a good job of promoting the restaurant's dishes and maximize income. >>>More
Willing to endure hardships and stand hard work. And you have to be quick with your eyes and hands, and at the same time, you have to be quick with your mind. That's what makes a good waiter.