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What you're talking about is a fabric sofa, and there is really no way to repair it, so you can only contact the manufacturer to re-order a set of the same style.
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Either find someone to fix it, or just change it.
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Find the manufacturer to be responsible, otherwise you can only replace it with a new one.
Crochet covers are a bit complicated, as long as you have some knowledge and skills in crocheting, you should have no problem. Here is the link to the hand-crocheted sofa, which you can use as a reference, and there are other styles that you can search for on this website.
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