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Wait a while for the staff to update it.
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I've been in a similar situation, I bought a sign for the communication area, but I haven't seen it appear in the family, just as distressed as you...
Click on the family merchandise book at the bottom right, then buy what you want to buy, and if you're a patriarch, you can click on the costume to dress up your family.
No, it will be in your original family and not in your new family, and you will have to make your own money to buy it again.
It may be in your warehouse (which will be the case every time you change rooms), or it is expired (pay attention to the expiration time of his mark when buying).
You can't get the family furniture in Obi Island, you can give advice in the suggestion box and get the family furniture into the home.
Well, it's possible that you've exceeded too much, or the system is stuck, so try again.