The kitchen has a leaky ceiling and is always perfunctory upstairs

You call the landlord again and ask to discuss a solution, (it is useless to find the tenant and the property, if it is the tenant or the property, let the landlord negotiate).

If you can't solve it through mutual negotiation in private, you can only solve it through external channels:

First, first go to the community neighborhood committee to apply for mediation, and the neighborhood committee will come forward to solve the problem;

Second, if the neighborhood committee does not solve the problem, it will go to the community's legal aid center to learn about the procedures required for consultation and legal means (free of charge);

Clause. 3. After consultation, you can take the legal route, and if you have conclusive evidence, you can claim to the court that the other party compensate you for your economic losses (including attorney's fees).

In addition, once there is a face-to-face quarrel with the landlord during the settlement process, you will call 110, 110 will take care of any neighborhood disputes, and in the case of poor coordination, you will be given some on-site materials. This material can also be used as evidence in court proceedings.

Also, you'd better record your phone calls now, take photos or videos of the damaged areas of your homes, and try to record the cause of water leaks in their homes, once you go through the legal route, this is all evidence.