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Anonymous users2024-01-24Of course, as long as it does not meet your requirements, you can return it, if the other party does not agree, you can call the consumer association, you do not have to pay any fees, because they did not provide products and services according to your requirements.
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Anonymous users2024-01-23If you call the place where you bought the sofa, if it is a brand and there is a size, a color on the receipt, you should be able to change it. If there is nothing on the receipt, and it is not a famous brand, you will have to pay for the shipping if you want to change it.
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Anonymous users2024-01-22If that's what you say, the factory should be fully responsible. My family also has a physical store in Xianghe, you can come and see, I also have an online store.
It depends on who is responsible for transportation, if it is the seller and there is evidence, it should be able to be returned, if not, it is necessary to find the transportation party to settle the claim.
The reason for the problem is that you don't know much about the main technical indicators of leather sofas: good quality leather sofas, it doesn't matter if you wet some water, if there is nothing now, it means that the quality of the sofa can be trusted. That is, it is not necessary to contradict the sofa seller for this matter - it is superfluous. >>>More
This depends on the purchase contract you signed with the merchant at the time of purchase. If the corresponding refund instructions on the contract are sufficient. If not, you can only negotiate with the merchant, and if the negotiation fails, you can call the local 12315 hotline for consultation and complaints. Hope it helps.
If it affects the aesthetics, let them repair it, and then dissatisfied, replace it with another set, if not, return it.
You can put a small decoration.