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The handling method page of the Consumer Association is to mediate first, and if the mediation fails, it is recommended to go through the judicial process.
The Consumer Association does not have the right to impose penalties and other administrative means, so it is very frustrating.
Besides, why did you say this only after the warranty period expired?
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There is no relationship with direct complaints, claims, etc.
Now furniture warranty many dealers generally promise to be a lifetime warranty, purpose: 1, to pass on to you the furniture he sells is of good quality, which is conducive to the current business transaction, but also made you a friend; 2. In order to sell their furniture and their services, it is difficult to do business now, and I want you to help introduce new customers. If your furniture is purchased online, then it is recommended that you go directly to the local furniture store nearby, where there are professional furniture repairers, and the repaired things are beautiful. >>>More
This depends on the warranty card that the seller gave you when you buy the sofa, but it is generally counted from the time you buy it home!!
There are regulations. The minimum warranty period is two years. >>>More
The warranty period for woodworking furniture is two years, but now there are also merchants who promise a longer period on the purchase contract. >>>More
After the warranty period of furniture, it is a preferential maintenance, it is recommended to find the purchase of the store for maintenance, so that not only professional, the maintenance price is also cheaper than the market price.