-
Anonymous users2024-01-24There's a lot more to it. The key is to maintain a good service mentality, watch and listen, capture the customer's words, eyes and small body movements, and immediately greet and act. Such as:
How can you help? At the right time, move the stool, add tea, drinks, or pour or refill the wine, welcome and support the elderly, the disabled or children (including getting up and sitting, etc.), move the dishes, serve rice and soup, and change the plates. There are also bags and clothes, including picking up and hanging.
Adjust the heating and cooling in time according to the weather and temperature.
Polite language, and then hand the guest the recipe with both hands, bend down slightly, look into the eyes of the guest, smile Then the action should be light, don't slam the recipe on the table, if you can, hand it directly to the guest but have the ability to see, wait for the person to be completely done, put away the clothes and bags, and do not answer the phone is Hu who hands over the recipe again, otherwise it seems that there is no eyesight, but it is best to hand over a glass of warm water when the guest looks at the menu, it will appear more thoughtful.
The catering waiter introduces the dishes and does not serve the dishes can be too much for Wang Po to sell melons You have to recommend it step by step, for example: This dish has been reflected by our guests recently, for example, if you want to recommend seafood, don't ask you whether you eat fish or shrimp, you should say: What shrimp (fish) to eat today? >>>More
1. Standing requirements.
Standing service is one of the basic skills of a restaurant waiter. "Standing like a pine" means that a person's standing posture should be as dignified and upright as a green pine. The basic requirements for a standing posture are: >>>More
Hello, I think this is a kind of character within you, in the dream you are a waiter, entangled in whether to give only half of the dishes to the guests, which shows that you are quite responsible.
You have to reflect on yourself, is your work not serious, when ordering food to guests are paying attention or thinking about something else, do things to concentrate, this no matter which industry must be complied with, if you make this mistake again, it is estimated that you will only be fired.