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Anonymous users2024-01-24You can communicate with her, don't let her complain about you, you ask her if you can send her an identical breakfast for free, and then add some gifts, apologize first, calm her emotions, and then solve it.
If you want hot dishes, cold dishes, of course, you can't accept them, you have to complain.
Customers are God'......Help her heat up ...... right away
You can reply like this:
First of all, thank you for the guest's affirmation of our restaurant, thank you for your presence and your evaluation and praise for us, your affirmation is the greatest encouragement to our restaurant, for the service of the restaurant, to be able to get the guests' positive evaluation of all aspects of our restaurant, will definitely make the waiter more confident in his work, and then will make persistent efforts to expect to raise guests to get better service in our restaurant. >>>More
First apologize sincerely, and then promise to help you urge, the average customer is just impatient at most, and nothing will happen. >>>More
Apologize to the guest first, and then change it for the guest, or return it to the guest and then send another dish, give the guest a discount at the checkout, and the most important thing is not to quarrel with the guest, to serve with a smile