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Anonymous users2024-01-24The first step is to implement the staffing of each workstation.
Secondly, the lobby should be inspected at all times to ensure that the lobby is clean and furnished.
The most important thing in the restaurant is the customer's feeling about the food in the restaurant, if the customer has meaning and questions about the food, he should immediately communicate with the staff in the production area, and then the customer's feeling about the lobby environment.
By: VIVI Huanbao - Probationary Period Level 11-16 00:21
Personal opinion: The lobby manager is a middleman who connects all aspects.
The connection between customers and restaurants, communication with customers, understanding customer needs, and timely crisis management, that is, customer expectation management.
The connection between the kitchen and the lobby, the chef and the lobby are actually a pair of contradictions, of course, customers will not run out of the kitchen to complain to the chef, and the anger is sprinkled on the waiter; The waiter's incomplete order or too many customers put pressure on the kitchen, and the lobby manager needs to deal with two emotions and communication between the two parties.
The connection between the upper level and the subordinate needs to reflect the dissatisfaction of the subordinate or the need to reflect the superior, and the instructions of the upper level need to be conveyed downward, which is a problem of communication skills.
Overall, a lobby manager is a position that requires high communicative skills.
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Anonymous users2024-01-23Personal opinion: The lobby manager is a middleman who connects all aspects.
The connection between customers and restaurants, communication with customers, understanding customer needs, and timely crisis management, that is, customer expectation management.
The connection between the kitchen and the lobby, the chef and the lobby are actually a pair of contradictions, of course, customers will not run out of the kitchen to complain to the chef, and the anger is sprinkled on the waiter; The waiter's incomplete order or too many customers put pressure on the kitchen, and the lobby manager needs to deal with two emotions and communication between the two parties.
The connection between the upper level and the subordinate needs to reflect the dissatisfaction of the subordinate or the need to reflect the superior, and the instructions of the upper level need to be conveyed downward, which is a problem of communication skills.
Overall, a lobby manager is a position that requires high communicative skills.
It's simple: mind.
First, do a good job with hard research and do better with your thoughts. >>>More
1. All systems, details, beyond.
The system is to learn excellent catering management methods, such as KFC. >>>More
01Responsible for the supervisor of the food and beverage department, implement the work instructions of the supervisor, and report the work to him. >>>More
The first thing to pay attention to is your management skills, and some only need your connections. Proficient in the service procedures and operating specifications of the table, private room and banquet, assist the waiter to complete the work at any time during the meal, and correct and guide the problems found in time. Reasonably distribute the work of employees, set districts, people, posts, and responsibilities, bear hardships and stand hard work, care about the thinking and living conditions of employees, and set a good example for taking the lead. >>>More
A good restaurant manager should do the following:
1) Service-oriented, hard-working, conscientious and responsible; >>>More