What to do if a customer gets dirty on the product in a furniture store?

Updated on furniture 2024-08-02
2 answers
  1. Anonymous users2024-01-24

    In addition to the fabric products are more troublesome, other products should be directly wiped off, fabric products should be specially washed fabric sofa and other companies to deal with, can be restored to the initial Mo, if it is a particularly exaggerated oil and water, it is more troublesome, because the oil and water will penetrate into the inside or even the wood, there may be a smell in the future. Depending on the situation, let the customer process it into the original fabric, if the sofa can be replaced with a cushion, directly let it pay for the cushion and logistics, and then let the manufacturer send the cushion. In the case of harmony, the customer shall be reasonably responsible.

  2. Anonymous users2024-01-23

    As long as it is not damaged, wipe it clean when it is dirty. Is it possible to buy it back if it is dirty?! What's the difference between that and touching porcelain?! If you encounter such a thing, call the police to deal with it. I hope my answer can help you.

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