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Anonymous users2024-01-24The electronic control board inside is out of order, which is simply the same as the working principle of the remote control. It is recommended to take the warranty card to the store to find the boss to repair and maintain.
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Anonymous users2024-01-23It broke down after a few days, and I used it as a regular toilet in less than 2 months.
Fault phenomenon: the status indicator is fully lit, the replacement board fault is still the same, the three heating wires are unplugged normally, and the plugging one does not work. >>>More
This is the sensor switch for the urinal. First of all, if the light is not on, you should check whether the battery is charged, and you can replace the battery to try, (small home remedies: if there is no new battery, you can unplug the battery box on the sensor and replace it with the battery box of the normal urinal next to it). >>>More
Check whether the power supply voltage is normal, whether there is a broken circuit in the connecting line, whether the tap water flow is too large, and whether the internal heating is damaged.
In this case, if none of the indicators are on, and you don't know it, you should ask a professional master to take a look and check it to understand.
The quality of vivi smart toilet is not good, and the after-sales service is not good, which shows the general reason for the market. Really good enterprise, good quality, better service.