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Anonymous users2024-01-24Now the service industry mainly competes in the environment of service products.
Generally, I go to a western restaurant to enjoy the atmosphere (clean, elegant, clean), such as businessmen talking about business, men and women patting and dragging.
Needless to say, the service is smiling, polite and discerning.
There are two types of products, one is the kitchen, the other is the bar, at least it must have its own characteristics, such as pizza, pasta, ice cream, ice porridge, or set meals, afternoon tea, cheaper than others, and distinctive.
Let me give you a suggestion, there are many foreigners who go to Western restaurants, and foreigners generally like sweet and cold ones, such as black tea and green tea (the kind that they make themselves).
In fact, now the threshold for catering is low, there are not too many requirements, the general restaurant will do training a week before your post, and a week later will let you serve the guests, don't worry, someone will teach you. I used to work as an assistant manager in a western restaurant, and I can teach you some simple things. >>>More
1. The first thing is to smile, to smile from the heart, not to laugh without smiling. 2. The service should be thoughtful, more than the customer thinks, take things to the customer before the customer needs it, and don't always let the customer call you over and over again; 3. To memorize the recipe well, you must know which dish is a reward dish or a special dish today, what dishes cannot be done for what reason, the approximate taste and uniqueness of each dish, smile and say the name of the dish when serving, click on its characteristics, and then say please try it; 4. Don't push the dishes hard, according to the number of customers, remind you that the local dishes in our restaurant are relatively large, maybe these are enough; 5. After the customer leaves, he must send the customer off with a smile, and welcome to come again next time. 6. Dress neatly and neatly. >>>More
How do waiters in Western restaurants prepare for tidying up? First of all, you must prepare the hygiene before going to work, and the second is to put the necessary items on the table neatly, and then you must put your clothes neatly and neatly, and at the same time you must adjust your mentality.
1. Smile In the daily operation process of the western restaurant, every employee is required to treat the guests with a sincere smile, which should not be affected by factors such as time, place and emotion, nor limited by conditions. A smile is the most vivid, concise, and direct word of welcome. >>>More
Market positioning plays a pivotal role in restaurant operations. One of the reasons why many restaurants don't make money is because of their poor market positioning. The market is huge and unpredictable, and the market must be segmented before market positioning, the target market must be determined, and then positioned according to the demand and competition of the target market.