What should I do if the restaurant encounters a customer s reaction to diarrhea?

You need to be taken to the hospital immediately.

Then check if it's your own reason.

What if this happens? There are two reasons, one may be a coincidence, the guest has an adverse reaction to the body because he ate something else after eating at your house, and there is also a possibility that you do have some problems in the food, which affects the health of the guest, if it can solve the problem within your acceptable range, then solve it, even if it is not your problem, I think it should be as small as possible.

But what about the guests? If you have to be held responsible, then you can take what he ate that day, and when did he eat it? There are other people who eat this stuff, is there any problem?

Communicate with him through formal channels, or go through legal procedures, so that your losses may be minimized.

You can follow the following process to come out with customer complaints:1. Receiving Complaints The first step in handling customer complaints is called "Receiving Complaints", which is the first element of requesting that it be handled promptly and without delay.

Avoid saying "please wait a minute" to the client, otherwise you are taking a risk because you do not know the client's personality, how much the complaint will affect his life and work, and how the client will react afterwards. The purpose of complaint handling is not only to avoid the trouble brought to the enterprise, but more importantly, it is hoped that through the effective handling of complaints, the trust of customers can be restored to the enterprise, so that the reputation of the enterprise can be well maintained, and there will be more "repeat customers", so as to turn the "crisis" into an "opportunity". 2 Calm down grievances When customers complain, they often have strong emotional colors and are venting, so it is necessary to calm their grievances.