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Anonymous users2024-01-24Go to them for after-sales and explain the situation. Let it be replaced with a new one, as long as it is not for human reasons, it is easy to deal with. If it doesn't work, complain about him on Tmall and let Tmall intervene.
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Anonymous users2024-01-23It is recommended to ask the manufacturer for after-sales, which can generally be repaired. Hope it helps, hope, thank you!
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Anonymous users2024-01-22Such cracking must be too dry in your home, buy a humidifier, solid wood furniture should not be too dry.
It's past the after-sales period, and there's no way.
This can contact the seller to deal with or contact Tmall Xiaoer for help, the "months" in your description do not know exactly how many months, the furniture category has a three-pack time limit, that is, 90 days after the transaction is successful. >>>More
Call directly to the Quality Supervision Bureau to complain, just say quality problems.
This is the case when the raw material (i.e. before the furniture is made) is not dried enough, so that the furniture will crack in dry weather after it has been formed, and the thinner panels will crack and warp. The material of your dining table is in a state of high water content and water loss in a dry environment, and it will continue to shrink and crack. Since the merchant refuses to return or exchange, it is recommended to give them a deadline, and directly tell them that they will not return, and put these furniture pictures, brands, manufacturers, and sellers on the Internet, so that they can "prosper in business" and make consumers vigilant.
Don't try to be cheap, the furniture is still purchased in physical stores, you can see and touch, and there is not much cheaper on the Internet!