Tmall bought a sofa with defects and confiscated goods, what should the seller do if he ignores me?

Updated on Sofa 2024-07-22
4 answers
  1. Anonymous users2024-01-24

    You can try to call Taobao customer service to complain, and they will accept your case and resolve it in a timely manner. Keep relevant evidence in case you need it.

  2. Anonymous users2024-01-23

    Apply for a refund at the midpoint of the purchased item, submit the return tracking number and wait for him to get a refund. When the time is up, the money will automatically hit you on Alipay. If he refuses, you can apply for Taobao customer service to intervene!

    There is a refund process on Taobao! Here's how to get a refund! You can check it out.

  3. Anonymous users2024-01-22

    Find customer service. There is something wrong there, you have evidence, I have a store on Taobao, and I am very strict about this place.

  4. Anonymous users2024-01-21

    When Tmall rights protection is generally defended, there is no conclusive evidence, and Xiao Er is biased towards businesses, so it is necessary to collect and sort out the evidence.

Related questions
I just ordered and bought Gujia's sofa from Tmall, and I regret it, will the arrival be very slow?
3 answers2024-07-22

I bought it last year when they were doing that warm man activity, and it didn't take long, I remember that it was less than a month to arrive, and I was a little anxious at the time, but when I saw that they were so serious about the installation, and the sofa was so good, I was very happy in an instant, and I wanted to keep them for dinner, but they then left, saying that there was still a lot to give.

I bought a set of sofas on Tmall, and when I received the goods, the sofa became moldy, how to solve
2 answers2024-07-22

Did you send him the moldy sofa back?

If it's been sent back, if you haven't changed it yet, you can find Xiao Er to intervene. >>>More

What should I do if the sofa I bought from the Tmall flagship store has a slit and I disagree with t
6 answers2024-07-22

I'll tell you a good solution. If you think that your rights and interests have really been damaged, fight with them on Want Want. This will be your future testimony in court. >>>More

I saw Shaman's sofa on Tmall today, has anyone bought it? Now I want to buy a sofa, no
2 answers2024-07-22

Buy a sofa on Tmall, the brain is a show of fun, 4000 can buy the first layer of leather sofa and free shipping, this is a big joke, bare skin and artificial 2500 (casual 2 + median + concubine), the rest is not clear.

I bought a set of sofas on Tmall on Double 11, and it was only on January 19 that I opened the two-s
2 answers2024-07-22

Call 12315 for complaint handling.

If you find a problem when the actual goods arrive, you can refuse to accept them on the spot, which will be better handled. >>>More