How about the service between the east and the west? How about furniture after sales service?

For the home furnishing industry, not only the total amount is large, but also the demand derived from the subdivision. "Small businesses" in its industry are not unusual, and even these subdivided industries can make big brands. However, it can be seen that in the industry, the corresponding demand will be solved by downstream enterprises, and the industry has formed a complete and long industrial chain.

However, for consumers, many needs of the industrial chain cannot be met in a timely manner. For example, the transportation, installation, and post-maintenance of building materials and furniture. Service has become why it is a fatal problem for the industry today, aside from the large enterprises have more funds, more talent management and after-sales, the general market is small and medium-sized enterprises, they can not have the same advantages of manpower and material resources as large enterprises, resulting in a lot of problems in the terminal after-sales maintenance, and no one cares.

For them, after-sales maintenance management is related to many factors such as market sales and development strategy, which is not only related to the operating costs of the enterprise, but also related to the reputation of the brand. Spending a lot of effort in after-sales but with little results is an embarrassment faced by many enterprises.