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Sofa this thing, can not blindly believe in the brand, generally buy sofa people will not choose the sofa, to see the workmanship of the sofa and the quality of the sponge, not necessarily in the hypermarket is a good sofa, I recommend you to go to the Tingge leisure sofa factory to see, their sofa is very good, support a set of minimum order.
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According to the provisions of the law on the maintenance and replacement of furniture formulated by the state, if there is a quality problem within 90 days, it can be returned under the condition that it cannot be repaired and the same product is replaced, otherwise the furniture depreciation fee will be paid, and the rate of the sofa is daily.
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You can take a look at the three-pack regulations for sofas first.
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If you can repair it, find someone to fix it, and there are so many things left, and changing one may not be as good as your original.
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It is recommended to negotiate with the merchant to resolve the issue.
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Let's take a look at the relevant legal issues.
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If it is artificial, it is not easy to say, if it is its own quality problem, but also depreciation, then of course it is unreasonable, it is the company must have after-sales service, then find them after the service department, if not, go to complain.
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Go to the Red Star Macalline Service Desk to complain. No, write an article and report it!
Red Star Sofa is a sofa brand produced by Changzhou Red Star Furniture General Factory Co., Ltd., an industrial company under "Red Star Macalline Furniture Group", which has 25 years of sofa production experience from 1986 to 2011. >>>More
Personally, I think that the brands in the outer city are more complete. I suggest you check it out. >>>More
Hello, Red Star Macalline is a large store, and the sofa brands in it have first-line brands. Second-tier brands, and some unknown-known, I know that the first-line brand sofas are left and right, Gujia, Chivas Regal, Quanyou and so on.
What merchants are most afraid of is their reputation, if you go to their store, you will sleep on the bed in their store if you don't deal with it, and when others come to that booth, you will say bad things, and the store will take the initiative to say good things about you.
Why do you want to return the goods, just take the test report and items to sue, why not do the business that makes a steady profit and does not lose money.