Customized furniture has no quality problems, customers want to return it, what should I do

Updated on furniture 2024-07-28
1 answers
  1. Anonymous users2024-01-24

    Is the furniture ready? Did you install it for delivery?

    1. If you haven't started to do it, it's easy, deduct the design fee and the room fee, and refund the rest 2. If it has been done and the goods have been delivered and installed, it will be troublesome, depending on how you agreed before.

    Generally speaking, the finished furniture can be returned, because it basically does not affect the secondary sales, and the customized furniture is not returned, because it is not the conventional size and color, function, and affects the sales again.

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The deterioration of the suggestion to see if the customer can accept the goods or the second is to change the goods, if the two methods are not possible, it depends on the customer to pay the deposit, if the deposit is paid, deducted, if not paid, the relevant freight let the customer pay, the rest is really no way. >>>More

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If it is not qualified, it can be returned, otherwise it can only be repaired.

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Of course, you can request a return, but you need to wait for the seller's consent before you can return the product.