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Anonymous users2024-01-24Did you pay the money? If you haven't paid it, it's easy to say, it is recommended to return the product, it doesn't matter if the packaging has been dismantled, how to know if you don't open it. More than 100 square meters of my house are equipped with composite flooring, and there is no smell at all.
It may be a little troublesome to choose to return the product, but it is better to return it for the sake of your family's health.
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Anonymous users2024-01-23You find a professional organization to test you for formaldehyde, if the test result exceeds the national standard, and does not meet the E1 level index given by him, you can ask for a return. If they don't give you a refund, you can also ask 315 for them to solve it for you.
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Anonymous users2024-01-22You can't handle it, it's obviously formaldehyde exceeded.
It is recommended that you send it to the Forestry Bureau (Department) Forest Product Quality Supervision and Testing Center for testing.
Then keep the evidence (purchase contract, products, invoices, etc.) and go to the store management department, 315 and other departments to complain.
At the same time, contact the manufacturer of this brand.
Good luck!
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