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Anonymous users2024-01-24Hehe, this guest is sick!
However, the important thing is to have a good attitude towards the guests, nothing more than to say something nice, don't lose your temper, especially don't scold, otherwise it will have a bad impact on the restaurant.
First reassure the guest, let him not get too excited, listen patiently to the reason for the complaint, try not to have an argument with the guest, according to his problem, just solve it.
There are too many questions you ask, such as complaining about bad taste, unclean hygiene, poor service, too expensive drinks, and the aspect you are referring to.
Communicate with the boss, this can be communicated, for example, don't want chili, or whether this dish can be fried like this, it's no problem. >>>More
Considering that as an employee of the restaurant, everything you say and act represents the image of the restaurant, so you must also be polite and patient with customers who are troubled, specifically, you can take the following measures: >>>More
What do you care about this, you can play, and if you can level up, it's over.