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Anonymous users2024-01-241. All of them are majoring in hotel management. Personally, I think that to learn catering, you need to read the books on catering management, hotel management, front office management and etiquette, as for the latter, you need to read more books on human resource management and employee psychology, in addition to you to study economics, accounting, etc., because catering is a very complex field, so this also requires you to learn a lot of knowledge. Recommend a few books, such as "Catering Management", "Front Office and Guest Rooms", "Etiquette", "Human Resources and Management", "Psychology", "Hotel Management".
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Anonymous users2024-01-23Hospitality Marketing Service Psychology.
There is a conflict between them, and it is a matter between them, and it has nothing to do with themselves. Do what you have to do. >>>More
If the relationship is good, tell him tactfully, even find him a new job, or write a letter of recommendation, if the relationship is not good, you can fire him directly in private, don't leave a bad impression in front of other employees.
You are here to solve the problem for the manager, you must follow his instructions to do things, it is recommended to find a reason, and the person is fired, otherwise, the supervisor thinks that you are not obedient enough, even if you are capable, you will have a grudge against you, what to do next, I believe you also understand.
Mainly write about the main work content, achievements, and shortcomings, and finally put forward reasonable suggestions or new directions... The work summary is to let the superior know what contribution you have made and reflect the value of your work. So several points should be written: >>>More
Mainly write about the main work content, achievements, and shortcomings, and finally put forward reasonable suggestions or new directions... >>>More