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Anonymous users2024-01-24The complaint is substantiated.
From a legal point of view, since your promotion (whether it is an activity you lead or your participation in a bank's activity) has been advertised, it means that you should give consumers a discount according to the advertised offer.
Although you have explained the situation to consumers in advance, it does not mean that you can not fulfill the advertised preferential content.
At this time, the failure of the machine is equivalent to the responsibility of the third party, the customer has no responsibility, it is the machine that causes you to be unable to perform the offer, the customer has the right to complain about you, and you also have the right to find the provider of the machine, complain about them or even sue them, it is their machine equipment that causes you to be unable to perform the promotion you advertised.
You can go to the counter of the bank branch with your valid ID card to go through the loss reporting and replacement procedures.
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Take something out of the clip. Thank you.
If you want to, go to the police'If you want to, go to the bank'Or check the restaurant to see who dropped it'