What to do if there is a sudden power outage in the restaurant

How to deal with a power outage in a restaurant and a sudden outage at night, the waiter should first reassure the guests not to panic and sit on the chair and not to move. At this time, the emergency lights in the restaurant will automatically turn on, and if there is no such equipment, the waiter should immediately bring candles and other lighting appliances to light the guests. Candles must be stored in a fixed place, so as not to be found temporarily.

When the restaurant has a power outage, the following work should be done: (1) Find out the cause of the power outage and the repair time. (2) Cut off the main power supply and all sub-power supplies.

3) Suspend all business operations. (4) After the guests are evacuated, when the power supply is not provided, you can do some work that does not consume electricity, such as sorting paper towels, paper boxes, warehouse or cleaning work, staff lounge, etc. (5) After the power supply is restored, turn on the power supply in batches and check the circuit, refrigerator, air conditioner, and ice machine.

6) If the power outage is too long to open, two male employees should be dispatched to protect the cashier, and the employees should be dispatched to stand at the back door to go out. (7) If the power outage is too long, the service staff should pay for the departing guests table by table while comforting the guests (because there is no air conditioning, the guests are easy to get angry). If a customer requests an invoice due to the use of the cash register method, the customer can leave the customer's name and address, and mail the invoice to the customer afterwards.

8) If the power supply is restored during business hours, all kinds of machines that need to be heated, such as ovens, baking trays, etc., must reach the predetermined temperature before food can be made, and the waiting time must be explained to the customer. (9) After the dishwasher and cash register are energized, the switch should be placed in a closed state.

What should I do if there is a sudden power outage in the hotel? 1) Immediately notify the security department to take out the emergency lights to ensure the lighting of the front desk, lobby and main passages; 2) Assist the engineering department and security personnel to rescue the guests trapped in the elevator; 3) Understand the cause of the power outage from the engineering department and explain the work to the guests; 4) Check the on-the-job situation of employees in each position in the lobby and solve various emergencies; 5) After the power is restored, patrol the floor with the security guards.